Thank you for the opportunity to introduce Respawn Technologies. We are a locally owned and operated IT Managed Services Provider (MSP) based in Arkansas, focused on delivering secure, responsive, and professional IT solutions and services for medical offices, municipalities, and small-to-medium businesses.
Simplify · Standardize · Strategize
Our goal is to take the complexity out of managing your technology, so you can focus on what matters most — serving your constituents and customers.
Why Choose Respawn Technologies?
- Arkansas-based with understanding of local governance & business needs
- Rapid response times and direct support – no remote call centers
- Compliance-focused for industries requiring strict data handling and uptime
- Flexible pricing and clear monthly costs — no surprises
- Experienced engineers with backgrounds in supporting operations and critical infrastructure
- Security-first mindset, with best practices for endpoint, network, and data protection
- Onsite & remote support flexibility, ensuring minimal disruption
- Scalable solutions that grow with your agency or business
- Single point of contact for all your IT needs — we handle vendors, updates, backups, and more
- Detailed reporting & documentation for transparency, accountability, and compliance audits
- Service Level Agreements (SLAs) to guarantee response and resolution targets
- Understanding of budgeting and procurement processes
- Capability to work with legacy systems and modern cloud/hybrid environments
Core Services Offered
| Service | Description |
|---|---|
| Remote Monitoring & Management (RMM) | Complete monitoring of all systems for uptime, performance, and alerts |
| Antivirus & Endpoint Protection (AV/EDR) | Business-grade security with active threat prevention and remediation |
| Backup & Disaster Recovery (BDR) | Automatic cloud backups, with disaster recovery testing |
| Help Desk Support | Direct access to skilled engineers for support and troubleshooting |
| Server & Workstation Management | Patch management, security updates, hardware lifecycle management |
| Network Support | Firewall, Wi-Fi, and switch/router configuration & monitoring |
| Vendor Management | Liaison with third-party software/hardware vendors for troubleshooting |
| IT Consulting | Strategic planning, budgeting, and technology lifecycle management |
| Compliance Assistance | Guidance and implementation for HIPAA, CJIS, or similar frameworks |
| Microsoft Tenant/Cloud Management | Optimal performance, security & availability across all cloud services |
| Compliance & Security Training | Tailored security awareness & compliance training for staff |
Client Benefits
- Reduce downtime & increase productivity
- Enhanced security with enterprise-level tools
- Fixed monthly IT costs – no surprise invoices
- Local team, real people, real answers
- Less worry & stress – fully managed IT
