PROACTIVE VS REACTIVE

What’s the Difference?

When it comes to IT support, there are two main approaches:

• Reactive Support – Waiting for something to break, then calling for help.
• Proactive Support – Preventing issues before they impact your business.

Why Proactive Support Wins Every Time

• Less Downtime – Proactive maintenance helps prevent system failures, security breaches, and slowdowns.
• Improved Security – Ongoing patching, monitoring, and threat detection help stop attacks before they succeed.
• Cost Control – Fixing problems is usually more expensive than preventing them. With proactive support, you get more value for your money.
• Peace of Mind – No more wondering if your backups are running, your antivirus is up to date, or your systems are vulnerable. We handle it all.
• Better Planning – Proactive support allows for long-term IT strategy instead of expensive emergency fixes.

How Respawn Technologies Helps

• Monitoring of servers, workstations, and other networked devices
• Patch and update management
• Automated backups and disaster recovery testing
• Antivirus/EDR management
• Network health checks
• Performance tuning

All for one predictable monthly price.